Return Policy
Return Period: 14 days from the delivery date
Return Conditions:
The product must be in its original condition.
It must include all original tags and packaging.
A receipt or proof of purchase is required.
In case of a return, delivery is made through the service center or any distributor.
Process:
Contact: WhatsApp
Upon approval, the company will provide a return shipping label and return instructions.
Products will not be sent without prior authorization.
Special Cases:
Damaged/Incorrect Products: Contact us immediately upon receipt for assessment.
Exchange: Free after approval (the fastest way to get the desired product).
Refund: Processed after inspection, and the refund will be issued to the original payment method (bank processing time may vary).
Contact: WhatsApp
This policy emphasizes the necessity of obtaining approval before returning products and offers a free exchange as a preferred option for quickly obtaining the correct product.